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About Turo
Upgrading to Turo Go lets busy hosts like you cash in on extra demand — guests can check in self-service-style while hosts can essentially be on call during trips.
Turo Go Digital is available to eligible hosts across the US upon request.
Speedy access
If you have a connected car, eligible hosts will be able to upgrade to Turo Go immediately via the app using your car's connected technology. Turo Go Digital is accessible to a broad range of year-make-model options. Email turogo@turo.com to see if you're eligible.
Seamless check-ins
Whenever your Turo Go-enabled car is available, approved guests can instantly book it and go. The Turo app will help them find the car, prompt them to take pictures, and let them unlock the car.
Approved drivers only
Finding the car
Once your guest has found the car, they’ll be able to unlock it directly from the Turo app and will be prompted to document its condition, inside and out.
Unlocking the car
You’ll be able use Turo Go to locate your car anytime except during a trip — location data is disabled to honor guest privacy. Rest assured, Turo can also access your car’s location in case of emergency.
Locating your car
When the trip is over
Guests will drop off your car, return your keys, and then lock the car via the app. You’ll still need to take post-trip photos within 24 hours of checkout to be eligible for your protection plan.
Is my car eligible for Turo Go?
Turo Go is currently available to hosts with eligible vehicles across the US upon request. Learn more about Turo Go eligibility.
Turo Go works by connecting your car’s existing connected technology with the Turo app.
How do I register for Turo Go?
If you and your cars are eligible for Turo Go, you’ll see a “Turo Go” tab in your Host Hub. Click or tap “Upgrade” and complete the quick registration process.
How much does Turo Go cost?
ACTIVATION
Connected cars can activate Turo Go immediately and for free, but you must have access to the connected car program offered by the vehicle maker.
How does insurance & protection work for Turo Go trips?
Like all trips that you host on Turo, your Turo Go trips will be covered by the protection package of your choice.
The Turo app will prompt your guests to document the car’s condition thoroughly at the beginning and end of each Turo Go trip. However, you should inspect your car and take photos after every trip, just in case you need to file a claim.
Is my car eligible for Turo Go?
Turo Go is currently available to hosts with eligible vehicles across the US upon request. Learn more about Turo Go eligibility.
Turo Go works by connecting your car’s existing connected technology with the Turo app.
How do I register for Turo Go?
If you and your cars are eligible for Turo Go, you’ll see a “Turo Go” tab in your Host Hub. Click or tap “Upgrade” and complete the quick registration process.
How much does Turo Go cost?
ACTIVATION
Connected cars can activate Turo Go immediately and for free, but you must have access to the connected car program offered by the vehicle maker.
How does insurance & protection work for Turo Go trips?
Like all trips that you host on Turo, your Turo Go trips will be covered by the protection package of your choice.
The Turo app will prompt your guests to document the car’s condition thoroughly at the beginning and end of each Turo Go trip. However, you should inspect your car and take photos after every trip, just in case you need to file a claim.
Turo Go is a win-win for you and your guests — they get instant access, and you get nearly effortless earnings while you live your busy life.
However, the Turo marketplace still hinges on five-star hospitality and clean, well maintained vehicles, so check out these pro-tips to keep your reviews up and your business humming.
Keep your car well maintained
Check your car after every trip to tidy it up and make everything look spotless. Keep the inside clean, wash the outside monthly, fill the gas tank, and make sure the check engine lights aren’t on..
Communicate with your guests
Just because you don’t have to meet guests in person doesn’t mean you shouldn’t provide exceptional customer service. Before the trip starts, leave a personal note in the Turo Go guest handbook (provided in your welcome kit) to let them know you’re there to help. During the trip, message them to make sure everything’s going smoothly. Finally, after the trip is over and they leave you a review, leave a response and thank them for booking your car!
Take photos after each trip
When your guest drops off your car, the app will prompt them to take post-trip photos. However, you should check your car after every trip and take photos of your own — if there’s any new damage on your car, you’ll need to submit documentation within 24 hours to file a claim.
Register today for Turo Go and experience a new level of car sharing convenience.
Only guests who have been pre-screened by Turo to drive can book Turo Go-enabled cars. All Turo Go guests will go through an additional identity verification step when they book their trip.
The Turo app will locate your car and help guide your guests via GPS.
Accept more trips
No need to limit your Turo business to regular business hours
Hassle-free, contactless check-in
Guests can access your car right from their phones, eliminating coordination and in-person interactions
Eligible hosts enjoy free access currently; Turo may start charging a small fee in the future but we’ll give you ample notice
Try it out for free
Activating Turo Go Digital
Once you’ve determined your car is eligible for Turo Go, gear up to host with this quick, three-step process.